The growing coverage of ICARTEAM professional network presents significant business opportunities for Machine Builders and OEMs. Their core business is in manufacturing and selling new industrial equipment components or complete machines. Repair and field services compliment the hardware sales for a complete package. ICARTEAM’s national network of field service professionals is viewed by OEMs as an outsourcing alternative to building in-house field service organization.
ICARTEAM provides access to the national network of field service professionals that are fully supported by the wealth of in-network resources.
ICARTEAM offers advanced communication and web-enabled technologies to centralize customer support, field service scheduling, inventory control and ordering.
Field Service Outsourcing
ICARTEAM members form a network of like-minded subject matter experts that all adhere to the highest levels of service quality, consistently apply best-in-class methodologies, tools and procedures. ICARTEAM is well positioned to act as OEMs national field services network, which allows OEMs to allocate their budget and focus on the core business of manufacturing and sales of new products while letting ICARTEAM to provide legacy and discontinued products support